Survey Cookies

Survey uses cookies to differentiate requests from different browsers and to store helpful information that can be used to better understand customer sentiment.

Cookie Name: s_sv_sid

Attribute Description
Information Stored Stores a unique number to ensure proper caching of JavaScript files used to render surveys within the browser.
Expiration This cookie is a session cookie and expires when the browser is closed.

Cookie Name: s_sv_s1

Attribute Description
Information Stored
  • Stores the IDs of surveys that the visitor has postponed by clicking "Later" when prompted to take a survey.
  • Stores the IDs of surveys that could launch on the following page of a website.
  • Stores the IDs of surveys that have begun to launch.
  • Stores the time that the Survey system began to execute (for delayed surveys).
Expiration This cookie is a session cookie and expires when the browser is closed.

Cookie Name: s_sv_p1

Attribute Description
Information Stored
  • Stores the IDs of the surveys that have been taken or declined.
  • Stores information to specify whether the visitor matched the sampling rate.
  • Stores an ever increasing number used when launching Site Exit surveys to make sure the visitor has left the site.
  • Stores a flag indicating whether the visitor has reached the customer-specified fatigue settings and should be excluded from surveys.
Expiration This cookie is persistent.
Note: If the information to be stored in s_sv_s1 or s_sv_p1 is too large, it will be split up and stored in additional cookies, as needed, named s_sv_s2, s_sv_s3, and so on or s_sv_p2, s_sv_p3, and so on.