Use the Mbox Troubleshooting Matrix to help you identify problems with your mboxes.
Tip: After fixing the errors, delete your cookies and clear cache. Close and reopen a browser and reload the page.
If the Debug window reports any of the symptoms listed in the left column, check and fix the root cause errors.
Potential Root Cause Errors
The following table helps to discover the possible causes of mbox errors.
See Troubleshooting Mboxes for detailed mbox troubleshooting steps.