Media concurrent viewers

The Media Concurrent Viewers dashboard displays concurrent viewers during one day. The data can be filtered by content, device type, or country.

Tip: No data will be displayed if the selected interval is not an entire day.

Report features

Here are some features of this report:
  • This is not in real time. It has normal Adobe Analytics latency.
  • The report covers a 24 hour time frame. The x-axis is time-of-day based on the report suite time zone.
  • This shows concurrent viewers at minute granularity.
  • There is a Media Concurrent Viewers Report that shows how many viewers are watching or listening across all content.
  • There is a Concurrent Viewers report within the Media Detail report that shows how many viewers are watching or listening to one specific media item.
  • The report only works across one day.
  • The customer can look at historical concurrent viewer reports (limited to a single day).


Here are some limitations for this report:

  • You cannot export the data, such as ReportBuilder.
  • You cannot present the data in a table format.
  • You cannot send a report via email.
  • Even if you do not track ads, you have to re-enable media tracking and select the Media Ad module.
  • This functionality will provide accurate data when using a heartbeats Library that has Pause tracking capabilities.