Adobe requires advance notice for new account setups, traffic spikes and traffic increases. Hardware must be allocated in advance to minimize latency and possible adverse impacts to the overall system.
Allocation of hardware is driven by alerts submitted through the reports & analytics user interface. Unfortunately, Adobe is not able to accommodate “placeholder” traffic change requests. Unless otherwise indicated, please adhere to the suggested lead time as closely as possible, including not sending an alert too early. (See Schedule a traffic spike or Specify permanent traffic increase).
Use the following guidelines to determine how far in advance you must submit a traffic alert:
|DAILY Traffic Estimates (Hits)||
Lead Time Needed (January – October)
Lead Time Needed (November – December)
|Up to 1,000,000||No lead time needed||No lead time needed|
|1,000,000 – 5,000,000||Two BUSINESS days||All traffic increases targeted for November-December should be submitted by September 15th. This is to allow time to purchase capacity if necessary to accommodate holiday traffic.|
|5,000,000 – 10,000,000||One calendar week|
|10,000,000 – 25,000,000||Two calendar weeks|
|One or more months|
Other things to consider:
Hardware for new accounts, traffic spikes and traffic increases will be de-allocated if the projected traffic in the client alert does not materialize within 4 weeks of the “Go live date”. If the traffic is still anticipated, a new client alert must be generated as a traffic increase.