Experience Cloud ID Service

Deploy the Experience Cloud visitor ID service using dynamic tag management.

Note: For more details, see Standard MCID Implementation with DTM.

For documentation about DTM settings, refer to Experience Cloud ID Service Settings for DTM in the Experience Cloud ID Service documentation.

Important: The Experience Cloud ID Service tool integrates only with Adobe Analytics and the Adobe Experience Cloud. This service must be the first code that loads on a page. It must load synchronously, and it cannot be edited. Additionally, to avoid conflicts, use only one method of deploying the Experience Cloud ID Service (either the dynamic tag management deployment, or manually using your own code).

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You can automate the deployment of the Experience Cloud ID Service using dynamic tag management. This service enables Experience Cloud services and features, such as Audiences , where you can publishing an Analytics audience segment .

Validating Deployment of the Experience Cloud ID Service

Ensure the library being used in other solutions is up-to-date to support the Experience Cloud ID Service. The dynamic tag management engine does not validate this for you.

Important: To avoid conflicts, do not attempt multiple deployments of the Experience Cloud ID Service:
  • Use only one deployment method: either the dynamic tag management deployment, or manually, using your own code.
  • The getInstance() function, as well as any other related visitorAPI.js , should be removed from the AppMeasurement file when deploying the Experience Cloud ID Service in dynamic tag management.

See Step 8 in Implement the Experience Cloud ID Service for Analytics to verify that the Analytics request contains a mid (Experience Cloud Visitor ID) parameter.

See Visitor ID Service Requirements for information about specific code versions and other Visitor ID service requirements.