You can create segments from a touchpoint, add segments as
touchpoint, and compare key workflows across various segments in Analysis
Create a Segment from a Touchpoint
- First, create a segment
from a specific touchpoint that you are especially interested in and that might
be useful to apply to other reports. You do this by right-clicking the
touchpoint and selecting
Create segment from touchpoint.
The segment builder opens, pre-populated with the pre-built
sequential segment that matches the touchpoint you selected:
- Give the segment a title
and description and save it.
You can now use this segment in any report you wish.
Add a Segment as a Touchpoint
If you want to see, for example, how your US users trend and affect
the fallout, just drag the US users segment into the fallout:
Or you can create an AND touchpoint by dragging the US users segment
onto another checkpoint.
Compare Segments in Fallout
You can compare up to three segments in the Fallout visualization.
- Select up to 3 segments
Segments rail on the left. In our example, we
have selected 2 segments: US Users and Non-US Users.
- Drag them into the Segment
drop zone at the top.
- Optional: You can keep
"All Visits" as the default container or delete it.
- You can now compare the
fallout across the two segments, such as where one segment is outperforming
another, or other insights.